What if I experience car trouble during my trip?

Getaround provides 24/7 roadside assistance during your rental. If you experience car trouble during your trip, please pull over to a safe place and contact Getaround support at 1-866-GETAROUND (1-866-438-2768) immediately. If you have Uber riders in the car at the time of the incident, be sure to pull over location that is safe for both you and your rider(s) to exit the vehicle.

If roadside assistance is required, you are responsible for staying with the vehicle until the issue is resolved or otherwise arranged with Getaround. If a car is abandoned while waiting for roadside assistance you may be charged the cost of roadside assistance services.

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