We highly encourage our users to use our mobile app, as you will need a smartphone with the Getaround app to begin and end your trip. For your convenience, you can also book cars on Getaround from your computer or mobile browser at www.getaround.com.
At the start and end of each trip, Getaround cars need be locked or unlocked using the Getaround app. During your trip, we encourage you to take the car's physical key with you for accessing and securing the vehicle. Don't forget to always complete your inspections to document the car's condition. If you ever need assistance, our friendly happiness agents are here to help; you can reach out to us via the "Help" button in the app to connect to the car's host or a Getaround agent.
In general, you may use the web dashboard in updating your account information but for trip management, you still need to use the mobile app on your smartphone.