In an effort to provide the best carsharing experience for everyone, we do require that renters replace any fuel used during the trip. In the event that gas is not properly refilled before the car is returned, renters will be charged for the cost of gas at a per-market rate, which can be seen in the app at the start of your trip.
If you are sharing a vehicle that uses electricity rather than gasoline or diesel, be sure to return it at the end of your trip with just as much charge as you picked it up. Any Supercharger costs will be charged to the owner's method of payment and passed along after your trip.
Here are a couple tips that can help refueling go smoothly:
- Make sure you've taken a photo of the fuel gauge as a part of your pre-trip and post-trip inspection in the Getaround app. You will be prompted for this when you click to begin and end your trip
- Find a gas station near the return location before you leave so you can best plan your return.
- When booking your trip, it helps to allocate 15 minutes at the end to refill gas, or longer if you're sharing an Electric Vehicle (EV). You might not need all that time, but it's better to be safe than sorry.
