Guests are liable for traffic tickets, parking citations, and other infractions that occur during their trip. If the car is street parked, the Guest is also unless someone else takes possession of the car, such as the host of the car or another Guest. All citations that are issued after the 24-hour post-trip window are the host's responsibility to settle and/or rectify.
As outlined in our Fees and Commission Schedule, you will be reimbursed 100% of the citation cost. However, if we don't collect from the guest, you will be reimbursed 60% of that citation. We'll handle the Guest side of things.
Citation reimbursement requests must be submitted to Getaround within 90 days of the violation issue date. Any and all late or delinquent penalties are the sole responsibility of the car Host.
Point Violations
In some areas, certain parking (non-moving) citations (e.g. illegal handicap parking) and certain traffic (moving) tickets (e.g. camera-enforced red light violations in the state of California) are categorized as point violations. If points are assessed, this should be clearly stated on the citation. This means that the violation results in points on the recipient's driving record.
If you receive notice of a point violation issued to your car related to a Getaround rental, we kindly ask that you do not make payment. Doing so is an admission of guilt, which may adversely and irreversibly affect your driving record. Instead, please submit a copy of the citation to us via our help center. We'll work quickly with the issuing authority to transfer liability to the appropriate Guest.
Non-Point Violations
Most parking (non-moving) citations are categorized as non-point violations. Additionally, some issuing authorities categorize traffic (moving) tickets enforced by cameras such as red light and speeding violations as non-point violations. This depends entirely on the issuing authority. A non-point violation does not affect or appear on your or the Getaround Guest's driving record.
Because outstanding citations are logged against a car's registration if they remain unpaid or challenged, it's important that any open citations are resolved immediately.
For any non-point citation incurred related to a Getaround Guest's trip (parking, speeding, etc.), you should settle the citation immediately to avoid penalties. We ask that you send a copy of the citation and confirmation of payment to us via our help center. We'll reimburse you for the full cost the citation, as outlined in our Fee and Commission Schedule. We'll handle the Guest side of the situation.
Updated: 6/5/2023
