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How do I mark my car as "pet-friendly”?

To list your car as a pet friendly car:

  1. Access your car dashboard at www.getaround.com/cars.
  2. Go to your car's profile by selecting "Manage" under the image of your car.
  3. Navigate to "Details" in the lefthand sidebar. 
  4. Check the "Pet-Friendly" box.

If you believe a renter returned your car excessively dirty after transporting a pet, please submit photos and any relevant receipts for cleaning to help@getaround.com. We may be able to reimburse you for having your car cleaned. 

As our cleaning reimbursement policy mentions, we are able to offer reimbursement for cleaning up to $45.00. We may also add a $15.00 earnings adjustment to compensate you for your time and effort to resolve the renter-incurred expense. We'll handle the renter side of things.  

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