Returning a car late can greatly inconvenience the car owner and future renters. As a result, you are responsible for returning the car on time per your trip details or extending as necessary.
If you're running late, you can extend your trip using the Getaround app or by calling 1-866-GETAROUND. Even if you are running just a few minutes late it is important to extend your rental to ensure you are are protected by Getaround's insurance policy!
If you're unable to extend your trip for any reason (i.e. the owner or car is unavailable, you have insufficient funds on your payment method, or there is a upcoming trip), you must return the car at the originally scheduled end time.
If you return a car late resulting in an inconvenience to another person, you will be charged the hourly rate of that car plus a late return fine for each hour the car is late. The late return fine is $50/hour up to $500.