If you need to extend a reservation you can do so from the Trip page in the Getaround mobile app. If you are looking to change the start time of a trip, you will need to contact us using the "Help" button on the app and our Customer Happiness Representatives will help you make the changes. You can start your trip as early as the calendar permits but only up to one hour before your trip starts. Please note that we are unable to guarantee pricing between trip reservations.
If you wish to end your trip early you may do so once the vehicle is back at the home location. For more information, please see Ending a Trip. We are unable to refund unused time for trips that ended before their originally scheduled end time.
