On July 2nd, 2019 we announced two new earnings guarantee programs, the Go Time guarantee and the Weekender guarantee, to support new and current owners with predictable minimum earnings.
Cars will have guaranteed minimum monthly earnings specific to the make, model, year, location and month, which will be automatically paid out in monthly owner payments. The program will run from July to December 2019. In addition, many cars will be eligible for the Go Time Summer '19 bonus for the months of July, August, and September. Read our full terms and conditions here.
There are two, separate earnings guarantee plans in order to accommodate how you share your car. If you qualify for both, we will pay you out for the one in which you earned more in that month. In order to qualify for either of the earnings guarantee each month, the following things need to happen:
Go Time: Calendar blocks of any length are not placed on more than 1 weekend day or federal holiday and 2 weekdays / non-holidays per month, or 4 weekdays (Effective from August 1st).
- These days may be (but don’t have to be) consecutive, such as Thursday through Saturday, Sunday through Tuesday, Monday through Thursday, or four Tuesdays in a month.
- Calendar blocks shorter than a full day (for example, 12 hours) count as one full day towards the monthly allowance.
- You do not cancel more than 2 reservations in a calendar month or cause a Renter to cancel.
Summer ‘19 Bonus: This provides an extra reward to Owners who earn the Go Time Guarantee in July, August, or September of 2019!
To be eligible for the Summer ‘19 Bonus, a Car must:
1) satisfy all the eligibility requirements of the Go Time Guarantee, and
2) have a home location within a ZIP code specified by Getaround as being eligible for the Summer ‘19 Bonus. Owners may visit our Getaround guarantee calculator to check if their ZIP code qualifies for this bonus.
For August and September 2019, Cars must continuously satisfy the Go Time Guarantee requirements for the entire month to earn the Summer ‘19 Bonus. If a new Car is added to Getaround after July 15, August 1, or September 1 (as applicable), and the Car is otherwise eligible for the Summer ‘19 Bonus, the amount of the monthly bonus will be prorated according to the following: 1) the Car’s join date and the number of days in the month joined during which the Promotion requirements must be satisfied; and 2) the number of days in the month during which the Car was deactivated by Getaround because of an event that occurred during a Getaround trip which renders the Car inoperable.
The Summer ‘19 Bonus will be awarded to eligible Owners even if those Owners don’t receive Promotion amounts because their monthly earnings exceed those amounts.
Weekender: 100% availability (24 hours) of each of at least 6 full weekend days or federal holidays per calendar month.
- You do not cancel more than 1 reservation during a weekend day or holiday of each month.
- Year must be 2012 or newer
- Must pass Getaround's safety inspection
- Cannot have an active safety recall
- Must have fewer than 125,000 miles
- The default Predictive Pricing setting must be enabled
- Minimum trip length must be 2 hours or less
- Your car's home location cannot change more than .25 miles during the guarantee period without receiving written approval from Getaround. Contact us via the Help Center to submit a request to change your car's home location more than .25 miles and still be eligible.
Tell me more about Availability
Getaround uses your car’s weekend and monthly availability to determine your car’s eligibility for our earnings guarantee. Your car’s monthly and weekend availability is based on your car’s total available hours and total active hours:
- Available hours: All hours your car is both active on our platform (not temporarily deactivated) and not blocked off on your car's calendar.
- Active hours: All hours your car is active on our site, regardless of whether or not time has been blocked off on your car’s calendar.
- Percent availability: Available hours/Active hours.
The time when your car is an active rental does not affect your car’s available hours. Only time that is blocked off on your car’s calendar by you is deducted from your car’s available hours.
When calculating your car’s weekend availability, only your car’s available and active hours on Saturdays and Sundays are taken into consideration.
The earnings guarantee only applies to the following full months on Getaround in 2019: August, September, October, November, and December. The qualifying period in July is from July 15th - July 31st.
Frequently Asked Questions
Why is Getaround offering a guarantee?
Since launching in 2011, Getaround’s mission has been to empower people to carshare everywhere. That means we believe owners should have choice over how, when and where to share their cars. We’ve heard your feedback and concerns about another company’s decision to restrict owners from sharing their cars on Getaround. Because that restriction conflicts with our mission to empower owners, and because we believe so strongly in our service, we’re introducing two new six-month earnings guarantees to support new and current owners with predictable minimum earnings.
How do I sign up for the guarantees?
All existing cars will be automatically enrolled in July 2019. If you're new to Getaround, list your car and ensure your car uses default Predictive Pricing settings with a trip minimum duration of 2 hours or less. We'll waive Connect® setup and monthly fees for the rest of 2019 for all new cars you add to our community beginning in July.
How much will my car earn?
The amount of each Go Time and Weekender Guarantee depends on a number of factors, including the location of the car eligible for the promotion, the car’s age, make, model, location and other characteristics, and the specific month of the promotion. To see the amount of the Go Time and Weekender Guarantee for your car(s), Owners may visit our calculator to look up your guarantee. The calculated amount shows the minimum your car will earn after Getaround’s commission for that month, if you meet the eligibility requirements, for both of our guarantee programs and will let you know if you qualify for the Go Time Summer '19 bonus. There is no cap to how much your car can earn!
Can I get both guarantees?
No, the Go Time and Weekender guarantees are mutually exclusive. We will pay out the higher of the two minimum earnings amounts if you qualify for both in a given month. For example, if you satisfy all of the eligibility requirements for both the Go Time and Weekender guarantees in the month of July, and the Go Time guaranteed you $500 and the Weekender guaranteed you $300, you will receive at minimum $500 according to the Go Time guarantee. In this example, you would not receive $800 which is the sum of both guarantees combined.
Will I still earn the guarantees if my car becomes temporarily deactivated?
Your minimum monthly guaranteed earnings will be prorated for the period of time your car is available to share in a given month. Your car is eligible for loss of use during qualifying events that may cause your car to be temporarily deactivated from the platform.
How do I get the Go Time Summer ‘19 bonus?
The Go Time Summer ‘19 Bonus provides an extra reward to owners who earn the Go Time Guarantee in July, August, or September of 2019. To be eligible for the Go Time Summer ‘19 Bonus, a car must:
- Satisfy all the eligibility requirements of the Go Time Guarantee
- Park in a location specified by Getaround as eligible for the bonus
Visit the calculator to check if your car’s ZIP code qualifies for this bonus.
How does the availability requirement work for the month of July?
The month of July is treated a bit differently than the the other 5 months for these guarantee offers because we are only requiring that you meet our eligibility requirements for half of the month, from July 15-31st, 2019.
Go Time Guarantee: A car must be available for all days from July 15 to July 31, with the exception of up to 1 weekend day or holiday and 1 weekday.
Weekender Guarantee: A car must be available for 3 full weekend days from July 15 to July 31.
May I update or change my car's home location and still receive my guarantee?
Before updating your car's home location please give us a call through the support tab of your Getaround app or submit a support ticket so we can discuss and approve your vehicle's new proposed home location. Location changes that will not affect any of the guarantees are approved on a case-by-case basis only. Remember that your vehicle must be at the home location (or within a quarter-mile for street-parked cars) when outside of trips.
I've already cancelled two rentals. Am I able to cancel an upcoming rental in the next month and still qualify for the guarantee?
Owners are allowed up to two (2) Getaround trip cancellations initiated by (or at the request of) an Owner for each calendar month. For example, cancelling an August trip in July counts against July’s cancellations limit.
We reserve the right to withhold or deduct payouts that we determine or believe were in error, fraudulent, illegal, or in violation of these terms.