Damage Fees

If damage occurs during your Getaround trip, you're required to pay the Damage Fee associated with the Protection Plan selected when you booked the trip.

Protection Plans

Protection Plans provide guests with additional options to reduce the potential Damage Fee amount in case of physical damage to the shared car. 

 Standard: 

• included with booking, no additional charge
  • Up to $3,000 max damage fee. 
  • Cost of roadside assistance (if needed) not included

 Plus:

• not included in booking, additional charge
  • $250 max damage fee in case of damage
  • Cost of roadside assistance included

 Premium:

• not included in booking, additional charge
  • $0 damage fee in case of damage
  • Cost of roadside assistance included

*Some exclusions do apply. For more information, refer to Getaround's Insurance Policy and Guest Policy.

Selecting your Protection Plan

When you book a Getaround trip you'll have the opportunity to select your desired Protection Plan 

Booking on Web

When you click through to checkout on web, you'll see your Protection Plan options. You'll need to select one of the options before you can check out. 

Booking on Mobile

When you click through to checkout in the Getaround mobile app, you'll see your Protection Plan options.

You'll need to select one of the options before you can check out, and once you've selected your plan, you'll see the Protection Plan you selected as well as the associated Damage Reduction Fee in your pricing breakdown:

Extending your Trip

Any time that you extend your trip, if you selected a Plus or Premium Protection Plan option, you will pay an additional surcharge each time you extend your trip. This Protection Plan surcharge ensures that your trip extensions are covered by the same Protection Plan you selected at checkout, and you may not opt out or modify your selected Protection Plan once your trip has started. 

What is covered by my Protection Plan? 

The Protection Plan you select applies only to damage that might arise during your booking. Please visit Getaround's Insurance Summary for full coverage details. 

The Protection Plan does not cover or apply to other trip incidentals that might arise during your trip, such as citations, impounding, lost keys, fuel charges, or breaches to our Terms of Service.

How much does a Protection Plan cost?

The Standard Protection Plan is included in the booking price at no additional charge. 

Plus and Premium Protection Plan prices vary based on a variety of booking factors, and the price is displayed during the checkout process.

Can I apply a discount or promo code to my Protection Plan? 

No, at this time discount/promotion codes cannot be applied to cover the cost of any Protection Plan.  

Can I switch my Protection Plan after I've booked the trip? 

If you'd like to switch to a different Protection Plan option after booking you'll need to cancel your trip and then rebook the trip, selecting your desired Protection Plan during checkout. You can only change your Protection Plan before your trip has started. 

IMPORTANT: Once a trip has started, you may not modify or change your Protection Plan. 

Can I decline a Protection Plan? 

No, you may not decline a Protection Plan. However, you can select the Standard Plan at no additional charge (which carries a Damage Fee of up to $3000 in case of damage). 

Unreported Damage

All Guests must report any car damage incurred during their trips within 48 hours of incurred, unless they have been rendered incapable of doing so. Failure to report such damage by filing a claim will result in an Unreported Damage Fine of $200. We encourage all Guests to be as proactive as possible!