Owner
Gas, Mileage, Tolls & Tickets
Tolls, gas, mileage, and other helpful information.
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Owner Fueling
We highly recommend keeping your gas tank full whenever possible. Keeping your gas tank full ...Read All
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Renters Not Refueling
Renters are responsible to refill the fuel used during a trip. To make keeping track of fuel ...Read All
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Traffic Tickets/Citations 101
Renters are liable for traffic tickets, parking citations, and other infractions that occur d...Read All
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Traffic Tickets from Renters
As the car owner, you are responsible for settling any renter-incurred traffic tickets, citat...Read All
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Towed Car
If your car has been towed, Getaround will provide you with all the information necessary to ...Read All
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Mileage Limits for Renters
All cars on Getaround have a base mileage included with a trip, with the exception of cars sh...Read All
Renter Feedback & Abuse
Reporting a renter for potential violations and feedback guidelines.
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Car Returned Late
Renters are responsible for returning the car on time or extending as needed through the Geta...Read All
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Car Returned Improperly
Renters are required to follow the Parking Instructions noted in your car's profile when retu...Read All
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Car Returned Damaged
Renters are responsible for returning cars to in the same condition (or better!) as they foun...Read All
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Car Returned Dirty
As an Owner sharing your car on Getaround, you are expected to provide a clean car for your r...Read All
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Car Returned with Smoke Odor
Getaround has a zero tolerance policy for smoking in Getaround vehicles. If there is photogra...Read All
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Using Disabled Placards or Plates
It is against the law for renters to use disabled placards that were not issued to them. Rent...Read All
Earnings & Payments
Earnings, payment, pricing, taxes and more.
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Earnings Overview
The Earnings Overview feature allows you to easily understand how your cars are performing on...Read All
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Hourly Rate Pricing
In markets with hourly rate pricing, Getaround automatically sets your car’s price at its rec...Read All
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How to Maximize Earnings
Your car’s monthly earnings and rental volume are based on a variety of factors including loc...Read All
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Predictive Pricing
If you share your car in a market with predictive pricing, Getaround automatically adjusts yo...Read All
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Minimum Daily Pricing
If you share your car in a market with predictive pricing, Getaround automatically sets your ...Read All
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Taxable Income
If you shared on Getaround last year, you may receive a 1099 tax form from us this tax season...Read All
Parking
Parking 101, street parking policies, and best practices.
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Street Parking: Intro
If you live in a neighborhood where street parking is readily available, you may choose to sh...Read All
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Street Parking: Owner Responsibilities
We know that parking your car on the street may pose certain challenges for you and your rent...Read All
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Street Parking: Permits
If you share your car on Getaround and park your car on the street, you are responsible for a...Read All
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Street Parking: Wear & Tear
If you park your car on the street, you should expect a certain level of wear and tear, the s...Read All
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Asking Renters to Park in Spots Longer Than 24 Hours
While we understand that for some owners abiding by the 24 hour rule may be difficult, we are...Read All
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Dedicated Parking: Intro
Getaround has dedicated parking spaces available for rent in all of the markets where we curr...Read All
Managing Your Car
Car availability, responsibilities, and more.
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Listing a Car with Getaround during the COVID-19 Pandemic
During this uncertain period, we are closely monitoring updates from the authorities in the ...Read All
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More Information on Owner Policies
You can find more information on our owner policies and procedures here. Our Owner Policies ...Read All
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Owner Responsibilities
Owners like you are at the heart of what makes sharing on Getaround possible. As a key member...Read All
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Keeping Your Car Secure
Getaround owners often have questions about how best to use the platform's technology to keep...Read All
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Leaving Personal Belongings in a Car
It's important to remember that as you share your car on Getaround, you may have several rent...Read All
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Safety Recalls
What is a safety recall? An safety recall occurs when a manufacturer (or the NHTSA) determi...Read All
Listing Your Car
Get your car up and running on Getaround.
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Apply To List Your Car
Getting Started To list your car: Go to www.getaround.com/list Enter the pertinent informat...Read All
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The Listing Process
There are a few steps to take before your car can go live on the Getaround platform. Your loc...Read All
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Sharing a Leased Car on Getaround
In most cases, owners are able to share leased vehicles on Getaround. Before listing your car...Read All
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Restricted Cars
In order to share your car on Getaround, it must meet the following requirements: Be model y...Read All
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Safety Inspections
Before making your car available for rent on the Getaround platform, you are responsible for ...Read All
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The Getaround Connect™
The Getaround Connect™ is an electronic device installed in Getaround cars that provides GPS ...Read All
Insurance & Damage Claims
Insurance policies, damage policies, wear and tear, and other information.
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Reporting and Following Up on a Claim
Reporting a Claim? It is important that new claims are reported through the appropriate chann...Read All
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Getaround’s Vendor Policy for Repairs
If your vehicle needs to be repaired at a non Getaround Preferred repair facility, we must b...Read All
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Towing and Storage
What should I do if I need a tow? Please contact us Getaround via the Help options in the m...Read All
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Insurance: Information Card
All cars shared on Getaround are covered under Getaround’s insurance policy when in a Getarou...Read All
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Insurance: Policy
Getaround's insurance policy works in a similar way to personal auto insurance. Whenever a re...Read All
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Manual Transmission Vehicles: Policy
Clutch wear is dependent on both driving habits and the frequency a vehicle is used. Since dr...Read All
Rideshare and "Drive With Uber"
Setup, manage, and make the most out of Rideshare trips with Uber driver partners.
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Registering with the "Drive With Uber" Program
Thank you for your interest in the Drive With Uber program! To apply, please confirm your veh...Read All
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"Drive with Uber" Program Locations
The Drive with Uber program is offered in the following cities: Atlanta, GA, Boston, MA, D...Read All
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Car and Document Requirements
Submitting and Updating Information To submit or update vehicle information, please go to the...Read All
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Keeping a Vehicle Active with the Program
All vehicles listed with our Drive With Uber program need to pass Uber's vehicle requirements...Read All
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Required Accessories for the "Drive With Uber" Program
You will need to have an Uber Decal in your glovebox, which you can download and print here. ...Read All
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Uber Eats and "Drive With Uber"
Provided your vehicle has been registered with our Drive With Uber program, renters (also kno...Read All