Renter

In an effort to provide the best carsharing experience for everyone, we do require that rente...Read All

Getaround Autotoll™ When you pass through a toll plaza in a Getaround car and use an electron...Read All

All cars on Getaround have a base mileage included with your trip. Additional mileage beyond ...Read All

As a renter, you are liable for traffic tickets, parking citations, towing and impound fees, ...Read All

For In-trip Emergencies For in-trip emergencies, you can reach a Getaround Customer Happiness...Read All

Getaround is an online marketplace the connects owners and renters from our carsharing commun...Read All

Getaround is available across the United States, and now available in Europe via the acquisi...Read All

To join our carsharing community and drive a car through Getaround, you must be over 19 with ...Read All

Facebook is one of the authentication checkpoints required to verify your identity and help e...Read All

If you do not have an iPhone or Android, don't worry! You can still use Getaround. You can al...Read All

If you're running late, be sure to extend your trip via the Getaround mobile app (iOS or Andr...Read All

Cars must be returned to their ‘home location’ at the end of each trip, filled with gas, and ...Read All

  When you are ready to finish your trip and return the car, remember to refill any gas that ...Read All

Unfortunately we are not able to provide temporary access to any car on the Getaround platfor...Read All

The car’s lockbox contains everything you need to get on your way. To open the lockbox, you’l...Read All

Many newer cars, in particular push-to-start models, are equipped with a "smart" key fob. A "...Read All

All Getaround cars are NON-SMOKING. Please do not smoke in or near your Getaround car. If the...Read All

An Under 25 Fee is charged for every trip taken by renters under the age of 25 in order to co...Read All

For members who have had one or more community violations, we may offer and charge a good fai...Read All

Getaround provides 24/7 roadside assistance during all trips for any accidents and breakdowns...Read All

You are responsible for paying any towing costs that occur during your trip—and for 24 hours ...Read All

If you lose or misplace a Getaround car key during your trip, you will be solely responsible ...Read All

You can cancel your trip yourself within the Getaround mobile app on iOS or Android, directly...Read All

You can get all the details about the car, the trip, and pickup instructions you need on your...Read All

Renting a car on Getaround is simple and easy. Open the Getaround App or log in online at get...Read All

If you need to extend a reservation you can do so from the Trip page in the Getaround mobile ...Read All

Applying a promo code is easy. Simply enter the code at checkout, and your discount will be a...Read All

No. As stated in the Authorized Drivers Only section of our Renter Policy, only the individua...Read All

To help operate the Getaround platform, including services like 24/7 customer support and cre...Read All

As a security measure, we add a temporary authorization of up to $150—usually for first-time ...Read All

Nothing! You simply pay as you rent. Additional fees are applied to first time drivers to co...Read All

If you find yourself in an accident and someone is hurt, the first thing you should do is cal...Read All

Damage Fees If damage occurs during your Getaround trip, you're required to pay the Damage Fe...Read All

Damage Fees If damage occurs during your Getaround trip, you're required to pay the Damage Fe...Read All

No. As per the insurance summary in Getaround's Terms of Service, Getaround cars may only be ...Read All

Getaround car insurance works very similarly to a personal policy. Whenever you reserve a car...Read All

You should avoid driving with a chipped or cracked windshield as the natural course of drivin...Read All

The car's home location and pickup/return instructions will be clearly noted in the Getaround...Read All

When you arrive to pick up a Getaround car and start your trip, it's important to take a mome...Read All

What is the fuel policy for Uber Partners? All cars must be returned with a full tank of fue...Read All

If the Getaround vehicle you rented is dirty when you arrive, take photos of the car's condit...Read All

If you lose or damage a Getaround car key during or after a Trip, you're responsible for all ...Read All

Getaround provides complimentary 24/7 roadside assistance during your rental. If you experien...Read All