What if I'm having trouble going online in the Uber Driver app?
If you're having trouble seeing your Getaround Car in the Uber Driver app, follow these troub...Read All
How do I book a weekly rental?
Drive with Uber driver-partners are able to rent Getaround cars for as little as one hour, ho...Read All
What if I'm missing an accessory to drive with Uber on Getaround?
If the Getaround car you've booked is missing any of the following items please contact Getar...Read All
What if I'm having trouble with my Uber app after sign up?
For detailed information about Getaround's sign-up process and how to book a Getaround car to...Read All
What if the gas tank of the Drive with Uber car is empty at pickup?
Document the fuel levels in your pre-trip inspection and you’ll be reimbursed for the value o...Read All
Where do I pick up/drop off the Getaround car I'm renting to drive with Uber?
15 minutes before your reservation begins, Getaround will notify you on the exact location of...Read All
Am I responsible for gas when I drive with Uber on Getaround?
As an Uber Driver Partner, you are responsible for returning the car with a full tank of fue...Read All
How long can I rent a Getaround car to drive for Uber? Can I extend my reservation?
You are able to book a Getaround car to drive with Uber for as little as 1 hour or as long as...Read All
What if I'm late returning the car?
Returning a car late can greatly inconvenience anyone else who has the car booked after your ...Read All
What do I do if an Uber passenger makes a mess?
We hope and expect that riders treat Getaround cars with care and respect. If an incident inv...Read All
How does insurance work when I drive with Uber on Getaround?
All drivers and cars are covered by a third-party insurance provider during a reservation. In...Read All
What if I get into an accident while driving with Uber on Getaround?
In the event of an accident, safety is the first priority. Call 911 if anyone is hurt. Be sur...Read All
Sign up and other policies
My Issue Is...
- Which ZIP codes are eligible for the Go Time Summer '19 Bonus?
- How are earnings calculated for the Go Time and Weekender earnings guarantees?
- How do I extend a trip?
- How do I cancel a trip?
- How do I unlock the car?
- What happens if I'm in an accident?
- How do I find the car that I booked?
- What if the car I booked is not drivable at pickup?