Pickup & Return
How to locate your Getaround car at the start of your trip, street parking policy, and other helpful information for car pickup and return.
- The car I rented has a lockbox, how does it work?
- I found a Getaround key and keychain. How do I return it?
- What is a "smart" key, and what does it mean for me as a renter?
- The car I rented has a Radio Frequency (RF) pouch. What is it, and how do I use it?
- What happens if I return the car late?
- What are my responsibilities when returning a car?
- Can I submit feedback after my trip?
- How can I report existing damage?
- How do I locate the car I booked?
- How can I tell if a car has reserved parking?
- How do I extend a trip?